We run the technology. You run the business.
exQ plans, secures and runs the IT your organisation depends on. One accountable team, headquartered in Riyadh.
exQ at a glance
- Headquarters
- Riyadh, Saudi Arabia
- Clients
- Enterprises and growing businesses, locally and internationally
- Delivery
- Remote and onsite
- Ways to work
- Alongside your IT team, or as your IT department
Most IT problems aren’t technical. They’re about ownership.
When support, cloud, security and networks sit with different suppliers, every gap between them becomes yours to manage. We look after them as one system instead.
One team for every service
One exQ team: every service planned and run together, so nothing falls between suppliers.
What we look after
All six servicesIT problems keep interrupting people’s work, and nobody owns fixing them.
Managed IT & Support
Work email and files live in too many places, and the company doesn’t control all of them.
Cloud & Digital Workplace
You need to know where the business is exposed, and what to fix first.
Cybersecurity
You’re moving office, or the network and Wi-Fi can’t keep up.
Network & Infrastructure
Nobody is sure who controls the domain, DNS or hosting, or when they renew.
Web Infrastructure
A costly technology decision is coming, and you want an independent view first.
IT Consulting & Projects
Helpdesk, remote and onsite support, and device care from one team that knows your environment.
How the work looks
Three typical engagements, and a record you would keep from each. Client case studies are published only with the client’s written permission.
Example engagement: shows a typical project, not a specific client.
Network handover pack
Cabling schedule
Specimen
D-01
- Location
- Reception
- Patch
- PP1-01
- Switch port
- SW1 / 1
- VLAN
- 10 Staff
- Test
- Pass
D-02
- Location
- Reception
- Patch
- PP1-02
- Switch port
- SW1 / 2
- VLAN
- 20 Voice
- Test
- Pass
D-14
- Location
- Meeting room
- Patch
- PP1-14
- Switch port
- SW1 / 14
- VLAN
- 10 Staff
- Test
- Pass
- The situation
- A company moving into a new office needs cabling, Wi-Fi, firewall and CCTV working on day one.
- What exQ does
- Site survey, network design, installation, testing and labelling.
- What you receive
- Network diagram, cabling schedule, configuration backups and a handover session.
Example engagement: shows a typical project, not a specific client.
Microsoft 365 admin handover
User and licence register
Specimen
Finance lead
- Licence
- Business Standard
- Mailbox
- Migrated
- Sign-in
- Multi-factor
Operations coordinator
- Licence
- Business Standard
- Mailbox
- Migrated
- Sign-in
- Multi-factor
Reception
- Licence
- Business Basic
- Mailbox
- Migrated
- Sign-in
- Multi-factor
- The situation
- Email and files are spread across old servers and personal accounts.
- What exQ does
- Migration plan, mail/calendar/file migration, multi-factor sign-in, licence clean-up and staff guidance.
- What you receive
- Migration plan, user and licence register and admin handover.
Example engagement: shows a typical project, not a specific client.
Security baseline report
Remediation record
Specimen
Admin accounts without multi-factor sign-in
- Risk
- High
- Action
- Multi-factor sign-in enforced
- Status
- Closed
One shared login for the firewall
- Risk
- High
- Action
- Named accounts; shared login removed
- Status
- Closed
Laptops without endpoint protection
- Risk
- Medium
- Action
- Protection installed and monitored
- Status
- Closed
- The situation
- A client asks how the business protects their data, and there is no clear answer.
- What exQ does
- Security assessment, multi-factor sign-in, endpoint protection, access review and a backup restore test.
- What you receive
- Written risk report, remediation record and a tested backup.
Try the ideas before you talk to us
Six short, hands-on simulations: fix an IT incident, design an office network, respond to a security alert and more, and see why each choice matters.
Fictional data, in your browser, with nothing to sign up for.
What working with exQ is like
A plan you can read before anything changes, and the same people accountable once it has.
Two ways to work with us
For organisations that already have internal IT and need more capacity, specialist skills or delivery for a project.
Usually involves Consulting, Security, Managed IT and Network.
For growing organisations that want exQ to operate their IT environment, from the helpdesk upwards.
Usually involves Cloud, Security, Managed IT and Network.
Documentation belongs to you
Configurations, decisions and changes are written down as we go. The records stay with you, whoever looks after your IT next.
Advice before spend
We recommend what you actually need. Sometimes the right answer is to configure what you already own.
Led by the people who run it
Jamal Ahamed
Founder
Leads IT operations, service management and client delivery.
Abdul Hadhi Asif
Co-founder
Leads infrastructure operations and managed services.
Sectors we work in
- Professional servicesUsually involves Cloud, Security and Managed IT.
- RetailUsually involves Security, Managed IT and Network.
- EducationUsually involves Cloud, Managed IT and Network.
- HealthcareUsually involves Security, Managed IT and Network.
- LogisticsUsually involves Cloud, Managed IT and Network.
- HospitalityUsually involves Security, Managed IT and Network.
And businesses at every stage, from startups to small and medium businesses.
If your sector isn’t listed, the same services usually still apply.
What each sector usually needsStart with one service, or bring us all six.
Tell us where your technology stands and where you want it to go. We reply to every enquiry within one business day.