Web Infrastructure
Domains, DNS, hosting, SSL and website upkeep managed by one team, so your site and email stay online and secure.
The problem
Domains, DNS and hosting are easy to forget until something expires. Logins sit with a previous supplier, renewal dates go unnoticed, and email or the website stops working.
Signs you need this
- You’re not sure who controls your domain
- A previous supplier holds the logins
- A domain or SSL certificate has expired before
- DNS settings were changed and nobody wrote down how
What changes
Nothing lapses, nobody is locked out, and you know who controls what.
- One register of domains, DNS, hosting and SSL
- Every login in the owner’s hands
- Renewals on time, with reminders
- Website and email settings written down
From a typed address to a page
Your website and email depend on a chain of services: registrar, DNS, certificates and hosting. Choose a part, or follow a visitor, an email or a renewal along the chain.
Your DNS provider
Holds your domain’s records: where the website is, where mail goes, and proof of who may send as you.
- Connects to
- The top-level servers above it; your website, mail and services below.
- Why it matters
- One wrong or deleted record can take the website or email down. Every record is documented.
What’s included
- Domain registration and renewals
- DNS for your website and email
- Website hosting
- SSL certificates
- Website upkeep and updates
- Bringing logins back under your control
Specific tasks
Every service, task by task- Domain registration and renewals
- DNS records: set-up and troubleshooting
- DNS migration
- Hosting set-up, migration and cut-over
- SSL/TLS certificates
- Website backups and restores
- Website outage and error troubleshooting
- Domain and hosting consolidation
- Email DNS records: SPF, DKIM and DMARC
- Developer handover and access review
What you receive
Written records you keep, whoever looks after your IT in future.
- Register of domains, DNS, hosting and SSL with renewal dates
- All logins handed to the owner
- Renewal reminders
Web infrastructure register
Domain, DNS and hosting register
Specimen
example.com domain
- Held in
- Company-owned registrar account
- Renews
- Yearly, auto-renew on
- Notes
- Login handed to the owner
DNS records
- Held in
- The same registrar account
- Renews
- With the domain
- Notes
- Every record documented
Website hosting
- Held in
- Hosting account in the company’s name
- Renews
- Monthly
- Notes
- Two named admin users
How we deliver
List
We list every domain, DNS zone, host and certificate you have.
Secure
We move logins to you and record them.
Schedule
We set up renewals and reminders.
Look after
We handle changes and upkeep, and keep the register current.
Explore it yourself: the website reliability lab
Diagnose six fictional website outages along the request path. How domains, DNS, certificates, caching, hosting and applications differ, and what to monitor.
About 4 minutes an outage. Fictional data, in your browser, with nothing to sign up for.
Who owns the domain and the logins?
You do. Every login is handed to the owner and recorded in the register.
Can you move our hosting?
Yes. We plan the move, check DNS and SSL, and record the new setup.
Will you remind us about renewals?
Yes. Renewal dates are in the register, and we send reminders before they’re due.
Not sure who controls your domain? Find out first.
Tell us where your technology stands and where you want it to go. We reply to every enquiry within one business day.