Industries we support
Six sectors, and businesses at every stage. In each, we work with enterprises and growing businesses alike.
Professional services
Usually involves
Common challenges
- Client documents must stay confidential.
- Staff work from the office, client sites and home.
- Downtime costs billable time.
Technology needs
- Secure email and file sharing
- Managed laptops for staff on the move
- Shared calendars and document storage
- Helpdesk support
Security considerations
- Client files open only to the people who need them
- Multi-factor sign-in and protected laptops
Retail
Usually involves
Common challenges
- Several shops or sites to keep connected.
- Tills and stock systems depend on the network.
- Little IT knowledge in each store.
Technology needs
- Network and Wi-Fi in each location
- CCTV
- Device support across sites
- Firewalls at each site
Security considerations
- Separate networks for payments, staff and guests
- Firewalls kept up to date
Education
Common challenges
- Many shared devices, and users who change every year.
- Wi-Fi needed across classrooms and halls.
- Small IT teams with a lot to look after.
Technology needs
- Wi-Fi across buildings
- Microsoft 365 or Google Workspace accounts for staff and students
- Device set-up and maintenance
- Helpdesk support
Security considerations
- Accounts removed when people leave
- Staff and student access kept separate
Healthcare
Usually involves
Common challenges
- Patient information must be protected.
- Systems have to be available during opening hours.
- Staff need quick, simple access between appointments.
Technology needs
- A secure, reliable network
- Managed devices at reception and in treatment rooms
- Backups for clinical and administrative systems
- Helpdesk support
Security considerations
- Tested backups and recovery
- Access reviews and multi-factor sign-in
Logistics
Common challenges
- Offices, warehouses and drivers to keep connected.
- Systems in use around the clock.
- Devices that work in tough conditions.
Technology needs
- Wi-Fi and networking across warehouses
- Management for handheld and office devices
- CCTV
- Cloud email and file sharing
Security considerations
- A firewall at each site
- Access removed promptly when staff leave
Hospitality
Usually involves
Common challenges
- Guest Wi-Fi alongside staff and payment systems.
- Several properties or outlets.
- Busy periods leave no time for IT problems.
Technology needs
- Guest and staff Wi-Fi
- CCTV
- Networks for tills and booking systems
- Device support
Security considerations
- Guest networks kept separate from business systems
Startups
Common challenges
- Growing fast without anyone owning IT.
- Accounts and tools set up in a hurry.
- Clients or investors asking about security.
Technology needs
- Microsoft 365 or Google Workspace set up properly
- Laptops ready on a new joiner’s first day
- Domains, DNS and email in order
- A plan for IT as the team grows
Security considerations
- Multi-factor sign-in from the start
- A security baseline you can describe to clients
Small and medium businesses
Common challenges
- IT is handled by whoever has time.
- Systems are added one at a time, without a plan.
- Nobody keeps a record of accounts, devices or renewals.
Technology needs
- Helpdesk and device support
- Microsoft 365 or Google Workspace
- A reliable office network
- Domains and email kept in order
Security considerations
- Multi-factor sign-in on every account
- Backups that have been restore-tested
If yours isn’t listed, the same services usually still apply.
Let’s talkTell us how your sector runs.
Tell us where your technology stands and where you want it to go. We reply to every enquiry within one business day.